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Our Customer Care Specialists

Our Customer Care Representatives, some who use the same medical supplies as our customers, are caring and supportive. They have extensive knowledge and experience with your medical supplies. They understand everyday life issues such as bowel and bladder programs, getting to work, school, and doctor's appointments, and improving quality of life. They understand that your lifestyle and personal goals are important and that your time is important. It is our goal to make getting your supplies simple and pleasant. We realize that even though the products used by our customers are similar, that each individual customer is unique and has individualized needs. Our Customer Care Specialists get to know each customer assigned to their care and will work with that customer's physician and insurance plans to individualize their plan of care.

Toll Free

Our Customer Care Specialists are available to speak with you to process your order or answer any questions you may have.

1 (888) 799-3767
Monday - Friday 8:00am - 6:00pm

Accreditation

S2 Medical Supply has been awarded Exemplary Provider Accreditation by the Compliance Team. This accreditation demonstrates that we adhere to the strictest standards of quality care and business practices. The Compliance Team is a national accreditation organization authorized by the Centers for Medicare and Medicaid (CMS). We are a certified Medicare and Medicaid provider.

Privacy Policy

S2 Medical Supply maintains all customer health records in strict compliance with the privacy and security standards established by the Health Insurance Portability and Accountability Act (HIPPA). We do not sell, share, or rent your personal information. We use secure encryption technology to safeguard against misuse of personal or financial information. Your health information is used to process your order and obtain payment from your insurance for those supplies prescribed by your physician and received by you. Read our Privacy Policy here »

Benefits of S2 Medical Supply

S2 Medical Supply accepts assignment from Medicare, Medicaid, and private insurance and delivers your supplies directly to your home. Usually there is no upfront cost*. We coordinate everything with your physician. There's no shipping charge and we contact you when it's time to re-order so you don't have to worry about your supplies being on time. Simple and convenient.

*Deductibles and co-pay may apply depending on your insurance policy.