Insurance & Billing
S2 Medical Supply is a nationally accredited provider of incontinence supplies, catheter supplies, and ostomy supplies with Medicare, Medicaid, and select Private Insurance Companies.
Billing is a crucial part to an active role in providing the highest quality care by supplying the best resources and support to our patients. We maintain transparent, ethical, and compliant billing practices to ensure accurate services are provided while minimizing the risk of errors, fraud, and non-compliance. Patient care, safety, and satisfaction are our highest priority.
Our Simple Billing Process
Navigating the billing process for medical supplies can be daunting, but at S2 Medical, we strive to make it simple and transparent for you.
We understand the importance of focusing on what matters most – for parents it is the well being of their children with health needs. For adults patients it is having peace of mind. That’s why we offer hassle-free billing solutions and dedicated patient advocates to guide you through the process seamlessly.
From the moment you contact us, we are pro-actively working to ensure you receive the supplies and support you need to best take care of your child.
Our specialists quickly work with your insurance to determine the coverage and documentation required for your supplies. Additionally, we work directly with your doctor to obtain all the prescriptions and documentation and we keep you fully informed during the entire process.
Afterwards, we bill your insurance directly, show you exactly what we billed and what co-pay, if any, you owe. We handle all the paperwork, so you get supplies quickly and discreetly.
Important Note: Medicare, Medicaid, and Private Insurance companies each have different coverage criteria for catheter supplies, incontinence supplies, and ostomy supplies.
Insurances We Work With
S2 Medical Supply works with a range of insurance providers to ensure our pediatric patients and adult patients receive the products they need. While we primarily accept Medicaid and Medicare, we also work with select private insurances. Please contact us for specific information regarding insurance coverage.
States We Service
Our Adult and Children's Supply Programs
Kid's Corner
Kid’s Corner is our pediatric Diaper, Pull-up, and Catheter program for children with developmental disabilities such as Autism, Special Needs, Cerebral Palsy. This program is designed to service families through Medicaid and ensure parents receive essential supplies and support to best care for their children.
Each child is unique and has specific needs, whether Diapers, Pull-ups, Underpads, or Catheters, Kid’s Corner quickly works to provide support and relief to the parents of our pediatric patients. Kid’s Corner is state specific, and we currently work with Georgia Medicaid, Alabama Medicaid, Texas Medicaid, and South Carolina Medicaid.
Adult Program
In addition to our specialized care for pediatric patients, S2 Medical Supply also offers comprehensive insurance programs for adults in need of medical supplies. Our commitment to excellence extends to adults with unique healthcare needs, ensuring they have access to essential products covered by insurance.
Whether you’re seeking incontinence supplies, catheter supplies, ostomy supplies, or related accessories, our supply programs are designed to meet the diverse needs of adult patients. We work closely with insurance providers to facilitate coverage and streamline the process, allowing adults to focus on their health and well-being.
What products are covered by Insurance?
Insurance and coverage can be confusing. Some of the most common questions we hear:
- Are incontinence supplies covered by insurance?
- Are incontinence supplies covered by Medicare or Medicaid?
- Will Medicare or Medicaid pay for incontinence supplies?
- Which incontinence products are covered by Medicaid/Medicare?
- Can you receive free incontinence products with Medicare or Medicaid?
- Does Medicaid cover diapers for babies or children?
- Does Medicaid cover diapers for adults
Understanding which insurance covers Incontinence, Catheter, and Ostomy supplies and understanding which products are covered by insurance is a complex question that often leads to confusion. We’re here to help and provide clarity.
Products covered by Medicare and Medicaid are patient specific and state specific and related to the patient’s diagnosis. This is why the answers you read online are confusing and vague. There are no simple answer to questions of product coverage.
However, our specialists are dedicated to help you get answers and supplies quickly. Call and speak with one of our specialists who will work with your insurance to quickly determine the coverage and documentation for the supplies your case requires. We’ll work directly with your doctor to obtain all the prescriptions and documentation required and we’ll keep you fully informed during the entire process.